Knowledge Base Help Center
Categories
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Onboarding: Initial Setup14
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Onboarding: End User Training10
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SmartDispatch: Dispatch & Escalations38
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SmartWorkQ: Team Workload Scheduling23
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SmartMeetings: Meeting Booking8
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TicketRecur: Recurring Tickets2
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SmartWorkflows: Workflow & Form Engine15
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SLA Sentinel: SLA Outcome Prediction4
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Dashboards: Agent WorkBoard14
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Dashboards: DispatchBoard5
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TicketGuard: Abandoned Ticket Protection2
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CRM Search Engine4
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FAQs27
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Webhooks and Triggers8
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Pax8 Academy Users4
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SmartTag: AI-driven triage2
You can schedule an Autotask Project Task via Rocketship/CMD.
The easiest way to do this is via the Search bar:
- Open the Rocketship WorkBoard dashboard in Autotask
- Lock open the side panel
- Enter the Task# in the Task Search field
- Submit by clicking the Spyglass icon
- Rocketship/CMD will open for the Task
- From here, you can choose to schedule a WorkEvent under Actions menu (gear icon)

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